ANA Holiday Inn Sapporo Susukino offers 178 air-conditioned rooms with flat-screen TVs, small fridges, and en suite bathrooms stocked with free toiletries, shaving kits, and hairdryers. Some rooms include tatami flooring, traditional futon bedding, and seating areas with low tables. Upgraded rooms provide instant coffee, tea bags, and electric kettles. Accessible rooms feature grab bars, tall toilets, and rollaway beds upon request.
Dining Options
The hotel has two onsite restaurants: Lounge Verde serves cocktails, wines, and local beers, while the all-day dining restaurant offers regional cuisine. Kids ages 12 and under eat free from the main menu when accompanied by an adult. Up to four children per dining party qualify for this benefit.
Leisure & Fitness
Guests can use the 24-hour fitness center on the 2nd floor, equipped with cardio and strength-training machines. Ski storage is available for winter sports enthusiasts. The hotel is a 10-minute drive from Miyanomori Ski Jump Stadium and Okurayama Viewing Point, which overlooks Sapporo.
Location & Transport
The hotel is a 3-minute walk from Tanukikoji Shopping Street and 10 minutes from Nakajima Park. Susukino Subway Station is 2 minutes away, and Sapporo Station is a 7-minute taxi ride. Frequent shuttle trains run from New Chitose Airport to Sapporo Station daily. Nearby attractions include Ramen Alley (300m), Sapporo Clock Tower (1km), and Sapporo Beer Museum (2km).
Guest Services
The 24-hour front desk provides concierge, dry cleaning, and luggage storage. Business services include photocopying and scanning. Accessible features include wheelchair ramps, visual alarms, and rooms with remote-controlled curtains. Parking costs ¥2,000 per day. Free high-speed Wi-Fi is available throughout the property.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
My stay at the hotel was a pleasant experience overall. The rooms were clean and comfortable, and the staff was helpful. However, the size of the rooms was a bit small, making it challenging to find space for our luggage. The location was excellent with easy access to subway lines and popular attractions such as Odori Park. The dining options offered delicious dishes, although some were a bit bland. The facilities were adequate, but there were a few minor drawbacks worth noting.
Rooms
8.0
The rooms were clean and comfortable compared to other pricier options. However, they were a bit small, requiring us to think creatively about luggage placement.
Service
9.0
The staff was helpful in assisting us with various inquiries, including checking train and airport schedules and arranging accommodation at a sister hotel. They provided service with style, such as serving wine in appropriate glasses and aerating it.
Location
9.0
The hotel's location was superb, within walking distance to subway lines and popular attractions like Odori Park. Additionally, the proximity to an underground shopping mall made exploring the area convenient.
Dining
7.0
The dining experience was a highlight of our stay, offering excellent choices such as fresh eggs and English breakfast tea. The nearby ramen alley added to the culinary convenience, although some dishes were a bit bland.
Facilities
7.0
The hotel offered standard facilities which met our basic needs. While nothing stood out as extraordinary, everything was functional and well-maintained.
Convenient Location
Small Rooms
Larry
United States,
December
2023
8.0/10
The hotel is conveniently located near the airport shuttle bus stop and subway stations, offering decent-sized rooms for two people. However, the rooms are a bit cramped, and the decor feels a bit outdated. The staff were helpful despite the language barrier, offering assistance with train schedules and making dinner reservations. The noisy surroundings could be a drawback, but the proximity to subway lines, shopping malls, and attractions like Odori Park and Ramen Alley adds to its convenience.
Rooms
7.0
The rooms were decently sized for two people and conveniently located near transportation hubs. However, they felt a bit small, and the decor was dated.
Service
8.0
The staff, despite language barriers, were helpful in assisting with various arrangements such as train schedules and dinner reservations.
Location
8.0
The hotel's location is convenient for accessing subway lines, shopping malls, and popular attractions. However, the nearby noisy street could be a downside.
Dining
9.0
The dining experience, particularly breakfast, was excellent with a variety of fresh options available. Close proximity to dining spots like Ramen Alley adds to the appeal.
Facilities
8.0
The hotel offers convenient facilities for travelers, such as being close to public transportation and key attractions.
Scott
United States,
October
2023
7.6/10
My stay at the hotel was truly a mixed experience. The rooms, although clean and comfortable, had a strong smoke smell that triggered allergies. They were a bit smaller than expected but still provided the essentials. The service was a bit cold but efficient, while the location was superb for exploring nearby attractions. The dining options were decent, offering enough variety to satisfy different tastes.
Rooms
7.0
The rooms were totally smoked with a strong smell causing allergies, clean, and comfortable but a bit smaller than expected.
Service
6.0
The service was efficient but not overly friendly.
Location
9.0
The location was superb, near various attractions and conveniences.
Dining
8.0
The dining options were good with a variety of choices.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Charles
United States,
July
2023
7.8/10
The hotel is located in a prime spot that provides easy access to various attractions and amenities. The rooms, although small and average-looking, offer a decent level of comfort and are surprisingly quiet despite the central location. The service is commendable for being helpful and polite throughout my stay, making arrangements and providing assistance efficiently. The dining options were varied, but there is room for improvement. Overall, a convenient choice for travelers seeking a well-located accommodation with friendly service.
Rooms
7.0
The rooms, outfitted with simulated tatami mats and futons, were small and a bit smaller than expected, but provided a decent level of comfort.
Service
9.0
The staff went above and beyond to assist me with various arrangements and were consistently polite and helpful.
Location
8.0
The hotel's location is wonderful, offering easy access to many key attractions and transportation hubs within walking distance.
Dining
7.0
The dining experience provided a range of options, though there is room for enhancements to better satisfy different tastes.
Facilities
8.0
The hotel offers a decent range of facilities to ensure a comfortable stay, meeting most basic needs efficiently.
Julia
United States,
June
2023
7.2/10
Despite the strong smoke smell in the room causing allergies and the need to open the window all night due to excessive heat, the hotel's small rooms are located ideally for accessing ice carvings in Susukino and the subway to Odori Park. The noisy street nearby with loud, drunk individuals can be a downside.
Rooms
5.0
The room had a strong smoke smell, making it uncomfortable for allergy sufferers and too hot, requiring the window to be left open throughout the night.
Service
7.0
The staff was helpful and friendly, especially in arranging the cab to the airport. However, they were quite rigid in room allocation, insisting on the booked choice.
Location
8.0
The hotel's location is excellent for accessing ice carvings in Susukino and the subway to Odori Park, close to shopping and food establishments. However, the nearby noisy street with rowdy individuals can be off-putting.
Dining
8.0
The dining options were good with a variety to suit different tastes. However, dining costs were not included in the stay, offering it as an extra.
Facilities
6.0
The hotel offers sufficient facilities to meet basic needs, although some may find the rooms and services lacking in flexibility and comfort.